The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Kids club
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Pool with view
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Sheikh Zayed Al Nahyan Road,
Dubai,
United Arab Emirates,
No postal,
Dubai
Map view
street view
Sheikh Zayed Al Nahyan Road,
Dubai,
United Arab Emirates,
No postal,
Dubai
City landmarks
Mall
The Dubai Mall
2.6
km
Tower
Burj Khalifa
2.7
km
Fountain
The Dubai Fountain
2.8
km
Event hall
World Trade Centre
910 m
Sheikh Zayed Rd
Emirates Towers
1.1
km
Aquarium
Dubai Aquarium & Underwater Zoo
2.6
km
Sheikh Zayed Road Emirates Towers
The Boulevard Mall
790 m
Gallery
Cuadro
760 m
Gallery
Opera Gallery Dubai
780 m
Gallery
Empty Quarter
800 m
Park
Zabeel Park
2.4
km
Mashraf Building
Dubai Creek
1.6
km
Satwa Al Satwa Rd
Satwa District
1.0
km
Dubai - United Arab Emirates
The Museum of The Future
650 m
Spa Centre
The Spa at Fairmont Dubai
960 m
Zabeel Palace
600 m
Sheikh Zayed Road
Dubai Sports World
670 m
Jebel Jais
1.5
km
Zoo
Dubai Zoo
2.4
km
Gallery
Art Sawa
810 m
Theme Park
Kidzania
2.7
km
Gallery
East Wing
890 m
Park
Dubai Garden Glow
2.5
km
City Card Dubai
1.1
km
Dynamic Tower
1.6
km
Nearby
Opposite to Emirates Towers
The Tower
550 m
Night club
Sensation Club
50 m
1 Nadd Al Shiba Rd
Tashkeel
140 m
198 Sheikh Zayed Rd
Infinity
350 m
Trade Centre R/a
The Farjam Collection
560 m
Restaurants
Chamas Churrascaria and Bar
50 m
Crowne Plaza Dubai Sheikh Zayed Rd Sheikh Zayed Road
Wagamama
140 m
Sheikh Zayed Road Crowne Plaza Hotel
More Cafe
30 m
Cluster F Sheikh Zayed Rd Jumeirah Lake Tower
Al Fresco Italian Restaurant
0 m
Crowne Plaza Dubai Sheikh Zayed Road
TGI Friday's
20 m
Sheikh Mohammed Bin Zayed Rd
Capri Italian Grill
50 m
Near World Trade Centre Metro Station
Al Dana International
10 m
Crowne Plaza Dubai Sheikh Zayed Rd Sheikh Zayed Road
Cappuccino's
0 m
Sheikh Zayed Rd Second floor
Cha Cha Chai Cafe
70 m
Sheikh Zayed Rd Blue Tower
Harvester's Pub
80 m
Sheikh Zayed Road 2nd Floor
Wok Boyz
90 m
Sheikh Zayed Road Al Durrah Tower
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
strategic location
friendly staff
noisy room
lackluster pool ambiance
7.4/10
Very good
Rooms
7.0
Location
7.7
Service
8.2
Dining
7.1
Guest reviews
7.4/10
based on 13 reviews
7.1
7.1/10 based on 4808 reviews
Robert
United Kingdom,
May
2024
8.2/10
The hotel offers clean and tidy rooms but lacks plugs near the bed for convenience. The service is exceptionally friendly and dedicated. The location is prime, close to the Dubai Mall and with varied cuisines available. Dining options could be improved with more choices. The facilities are well-maintained and convenient for guests.
Rooms
8.0
The rooms were clean and tidy, and we appreciated the quick room change to get rid of the smoke smell.
Service
9.0
The service was extremely friendly and ensured a memorable stay. The staff, especially Sarah, provided great service.
Location
9.0
The hotel's location is very good, just a short distance from the Dubai Mall and other shops.
Dining
7.0
The dining options were adequate, but more choices would have been appreciated.
Facilities
8.0
The hotel facilities were well-maintained and contributed to a comfortable stay.
Michael
United Kingdom,
February
2024
8.4/10
The hotel's location is strategic, close to the Dubai World Trade Center and exhibition halls, with a good breakfast served on the 9th Floor. Despite being surrounded by tall buildings, the pool area lacks ambiance. The staff, from customer service to check-in and assisting with guests and taxis, were super friendly and helpful.
Rooms
7.0
The room was uncomfortable due to its proximity to the loud elevator and constant traffic. However, the breakfast served was good.
Service
9.0
The customer service manager and all staff members were exceptionally friendly and efficient. They were always ready to assist with any needs.
Location
8.0
The hotel's location is very convenient for the Dubai World Trade Center and exhibition halls, as well as being close to tourist places, the Emirates Towers Metro Station, and significant landmarks in Dubai. However, the pool area lacked a relaxing atmosphere due to the surrounding buildings.
Dining
9.0
The dining experience was of high standard, offering a creative brunch menu with various cuisines. The staff, especially Raquel, was helpful and attentive.
Facilities
9.0
The hotel offers excellent dining facilities with a focus on a diverse menu and attentive staff.
strategic location
noisy room
Gerald
United Kingdom,
February
2024
8.4/10
I had a pleasant stay at the hotel, with clean and comfy rooms and friendly staff. The dining options were a bit limited, but the location was great near key attractions. The value for money was fair, with some room for improvement in certain areas.
Rooms
8.0
The rooms were clean and provided a comfortable stay, although a more modern touch would enhance the experience.
Service
9.0
The staff was attentive and courteous, always ready to assist with any needs.
Location
9.0
The hotel's location was fantastic, near Dubai World Trade Center and the Museum of the Future, making it convenient for both business and leisure travelers.
Dining
7.0
The dining experience was varied, with plenty of choices and friendly staff, though some improvements could be made to match higher standards.
Facilities
9.0
The hotel offers a range of facilities to enhance the stay, ensuring guests have everything they need at their fingertips.
Edgar
United Kingdom,
January
2024
6.0/10
The hotel is conveniently located right on SZ Road, close to the airport and Dubai Mall. While the rooms were a bit tired and pre-assigned like at conference hotels normally do, the overall stay was satisfactory. The services offered were a mixed bag, with helpful staff but also some pushy behavior and lapses in amenities. The dining experience was hit or miss, with a variety of dishes but some quality concerns like not so sweet fruit and bad coffee. The location could use a facelift to match a five-star standard, although certain individuals from the staff made a positive impact on the stay.
Rooms
6.0
The rooms, while a bit tired, were average.
Service
5.0
The service was a mix of helpful and pushy behavior, with some rude interactions observed.
Location
7.0
The location is convenient being right on SZ Road, close to the airport and Dubai Mall.
Dining
6.0
The dining experience had a variety of dishes, but there were quality issues with the fruit and coffee.
Facilities
Facilities were above par but could benefit from improvements for a more five-star appearance.
Andrew
United Kingdom,
November
2023
7.8/10
The hotel offers clean and comfortable rooms with a wide variety of cuisines, but the pricing may not offer the best value for money despite high occupancy. The service is highlighted by the exceptional Ezaldean and Kimberly at the front desk, who ensure a pleasant experience, including accommodating movement restrictions. The location, though somewhat overwhelmed, is between key metro stations, offering opportunities to explore different places. The dining experience is delightful with a team, including a French chef, offering food with love despite occasional crowding. While the place isn't big enough to cope with the hotel's size, the dedicated staff does their best to assist guests.
Rooms
8.0
The room was clean and comfortable with everything we needed from cuisines around the world.
Service
9.0
The service, particularly from Ezaldean and Kimberly at the front desk, was exceptional in providing options and assistance.
Location
7.0
The hotel is conveniently situated between World Trade Center & Emirates Tower Metro Stations, offering easy access to various locations despite some operational challenges.
Dining
8.0
The dining experience is great with a talented team, including a French chef, creating delicious meals despite occasional crowding.
Facilities
7.0
The facilities provide a range of services to enhance the stay, making it convenient for guests despite occasional challenges with the hotel's size.
Sebastian
United Kingdom,
September
2023
7.6/10
My stay at the hotel had its ups and downs. The location was ideal, with plenty of taxis available right outside, making it convenient for exploring Dubai's key attractions. The staff were exceptionally polite and helpful, always going the extra mile to assist. However, the room fell short of expectations, with outdated decor and inconsistent cleaning. The dining options were diverse but lacked variety for some preferences.
Rooms
6.0
The room I stayed in was still in an old style and not as shown in the app. The cleaning schedule seemed inconsistent, and the retractable bidet was weak.
Service
9.0
The customer service exceeded my expectations, with every staff member displaying genuine kindness and hospitality. They were always ready to help with a smile.
Location
8.0
The hotel's central location was a plus, especially for those visiting the Dubai World Trade Center. However, the ease of heading into the city was not matched when returning by taxi.
Dining
7.0
The dining options were diverse, catering well to Asian preferences, but for some, the food variety was limited. The service and quality were commendable.
Facilities
8.0
The hotel's facilities were well-equipped to meet various needs during my stay.
friendly staff
inconsistent cleaning
Colin
United Kingdom,
September
2023
7.0/10
The hotel offers clean and nice rooms, ideal for a family stay, with a lovely pool area to relax in. However, some amenities like towels and pool chairs need maintenance. The location on Shaikh Zayad Road is bustling and convenient, just steps away from the metro, but credit card issues might arise at the reception desk.
Rooms
7.0
The rooms are clean and nice, suitable for families. Some amenities like towels, shampoo, and pool chairs need maintenance.
Service
7.0
The staff members are very helpful, especially in handling parcels and catering to business needs. However, there was an issue with overcharging beyond the agreed amount.
Location
8.0
The location on Shaikh Zayad Road is bustling and convenient, with easy access to the metro and various dining options nearby. However, returning to the reception desk for credit card procedures could be inconvenient.
Dining
6.0
The dining experience was average with a decent variety of food, but some items like fruits and coffee fell short of expectations. The freshly squeezed juice was a highlight.
Facilities
7.0
The hotel facilities are satisfactory, offering standard services like room service, car hire, and laundry.
convenient location
maintenance needed
Isaac
United States,
August
2023
6.8/10
I stayed at this hotel and had a mixed experience. The rooms were missing convenient plugs near the bed, making it challenging to charge my phone while using it in the morning. Additionally, there was a loud party that disturbed our sleep, despite multiple calls to reception for nearly two hours with no resolution in sight. On the upside, the staff members were extremely friendly and helpful, always going the extra mile, and the location was convenient for various activities.
Rooms
5.0
The rooms lacked plugs near the bed, which made it difficult to charge devices conveniently. The noise from a loud party disrupted our sleep.
Service
7.0
The staff members were extra friendly and helpful, willing to assist despite challenges. However, there seemed to be a lack of control by the hotel staff in certain instances.
Location
6.0
The location was convenient for activities like conferences and exhibitions. However, it felt crowded at times, especially for such a large hotel.
Dining
8.0
The dining experience was very good with a diverse selection of options available, including champagne and hot canapes in a lovely lounge area.
Facilities
8.0
The hotel offered various services such as room service, laundry, and car hire. However, there were no specific comments about the facilities.
John
United Kingdom,
August
2023
7.8/10
Upon arrival at 18:00, the room was not ready and did not match the app description. However, the room had a clean and quiet ambience, although there was a lingering odor that air freshener couldn't eliminate.
Rooms
7.0
The room had a clean and quiet ambience but had some discrepancies compared to the app description.
Service
9.0
The staff was incredibly hospitable, arranging a beautiful cake as a gesture and always being attentive and helpful.
Location
8.0
The hotel is centrally located, allowing easy access to major attractions with attentive staff, including the helpful receptionist Omar.
Dining
7.0
Facilities
The hotel had various facilities to cater to guests' needs.
Friendly Staff
Room Discrepancies
William
United Kingdom,
August
2023
7.0/10
I had a mixed experience with the hotel. The rooms were spacious and upgraded for modern business needs, but initially, there were noisy neighbors, so I had to shift to an apartment for a better feeling. The service was professional, especially thanks to Mrs Martine, but some staff lacked product knowledge. The location wasn't great, surrounded by huge buildings, but it's convenient for places like the Museum of the Future and Dubai Mall. The dining was decent, with changing brunch menus every 3 days. Facilities were satisfactory but nothing extraordinary.
Rooms
8.0
The rooms are spacious and upgraded for modern business needs.
Service
7.0
The service was professional, particularly thanks to Mrs Martine, but some staff lacked product knowledge.
Location
6.0
The location isn't great, surrounded by huge buildings, but it's convenient for major attractions like the Museum of the Future and Dubai Mall.
Dining
7.0
The dining experience was decent, with changing brunch menus every 3 days.
Facilities
7.0
Facilities were satisfactory.
Louis
United States,
July
2023
7.6/10
I recently stayed at this hotel and had a pleasant experience overall. The rooms were spacious and kept impeccably clean, which was impressive considering the high occupancy. However, the lack of easily accessible power outlets for my laptop was a bit inconvenient. The service was top-notch, with friendly staff, especially Kimberly at the front desk, who made me feel welcomed and remembered from my past visits. The location, though busy and in need of a facelift, is prime, right opposite the Museum of the Future and with convenient access to supermarkets. The hotel offers excellent variety with options catering to a diverse range of guests. Overall, a comfortable stay with a few minor inconveniences.
Rooms
8.0
The rooms were a bit bigger than expected and always looked impeccable when serviced. However, I struggled to find approachable power plug points for my laptop.
Service
9.0
The service was excellent, especially at the check-in desk. The staff were friendly, remembered me from previous visits, and were ready to assist in every way.
Location
7.0
The hotel's location is good, with room for improvement aesthetically. It's right opposite the Museum of the Future and conveniently near supermarkets, although the area can get crowded and traffic can be challenging at times.
Dining
7.0
The spread had an excellent variety catering to a multi-cultural audience.
Facilities
7.0
The hotel offers various services like room service, car hire, laundry, and more. However, could benefit from a little facelift to enhance the overall experience.
clean
crowded location
Chris
United Kingdom,
June
2023
8.2/10
My stay at the hotel was fantastic overall. The room was roomy with plenty of pillows and nice furniture, although the bathroom felt a bit small. The service was great, with courteous and helpful staff. The location was perfect for exploring various attractions, and the dining experience was satisfactory.
Rooms
8.0
The room was roomy with a lot of pillows and nice furniture, but the bathroom felt a bit small.
Service
9.0
The service was great, with courteous and helpful staff.
Location
9.0
The location was perfect for exploring various attractions.
Dining
7.0
The dining experience was nice and satisfactory.
Facilities
8.0
The facilities were good, offering all necessary services.
Roy
United States,
June
2023
7.0/10
My stay at the hotel had its ups and downs. While the location was fantastic with easy access to the Metro, Burj Khalifa, and Dubai Mall, the rooms were a bit outdated and smelled bad due to being on a smoking floor. The staff, however, were extremely friendly and helpful, especially at the reception. Dining options were varied but had some issues like long wait times for service and not-so-sweet fruit. Overall, a mixed experience.
Rooms
5.0
The rooms were a little outdated with weary old furniture style, and the smoking floor made the room smell bad.
Service
9.0
The staff was very friendly and well-trained, quickly fixing any issues like WiFi problems.
Location
8.0
The hotel's location is great with easy access to the Metro, Burj Khalifa, and Dubai Mall, making it convenient for sightseeing and trade shows.
Dining
6.0
The dining experience had a variety of food options but some issues like long wait times and not-so-sweet fruit.
Facilities
7.0
The hotel facilities were decent, offering essential services to guests.